​To ensure a smooth and professional experience, please review the following policies before booking your appointment:

 

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📅 Booking & Deposits

    •    A non-refundable deposit is required to secure all appointments.

    •    Consultation: deposit $100

    •    Other Services: $25 deposit

    •    Deposits go toward your total balance and must be paid at the time of booking.

 

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💳 Payments

    •    Final payment is due at the end of the service.

    •    Accepted payment methods: Cash, Zelle, CashApp, or Debit/Credit cards (additional processing fees may apply).

    •    No refunds on completed services.

 

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⏰ Late Policy

    •    A 10-minute grace period is allowed.

    •    After 10 minutes, a $15 late fee will be added.

    •    After 15 minutes, the appointment may be canceled and deposit forfeited.

 

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❌ Cancellations & No-Shows

    •    Please cancel or reschedule at least 24 hours in advance.

    •    No-shows or last-minute cancellations will result in loss of deposit and may require full prepayment for future bookings.

 

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👶 Children & Guests

    •    No extra guests or children are allowed unless being serviced.

    •    This helps maintain a calm, focused environment for all clients.

 

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💼 Professionalism

    •    Please arrive with clean, product-free hair unless receiving a wash service.

    •    If your hair is tangled or unprepared, additional fees may apply or the appointment may need to be rescheduled to love and celebrate their natural beauty, one loc at a time.

        Our mission is to provide exceptional Sisterlocks services, education, and support, fostering a community of confident, self-loving individuals who radiate their unique beauty and spirit.